EXCELLENT  
  
 Based on 245 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rose Kaman 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Extremely disappointing experience. We stopped attending in mid-May but continued to be charged until the end of October. Despite confirming a refund amount in writing, they later refunded a different amount and even denied what they had previously committed to in writing. Very poor customer service, lack of accountability and completely unfair treatment. Would not recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 alireza gerami 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They seem to be interested only in collecting payments, regardless of whether you actually participate in the course. Even when you completely stop attending, they don't bother to follow up or check what has happened.

We had several detailed discussions with them when we decided to leave the course, and we mutually agreed on an end date. They even sent us an email confirming that date. However, when it came to refunding the additional payments made after the agreed end date, they simply claimed that the confirmation email was a mistake and refused to honour what had been agreed.

Even worse, they continued charging us after the agreed end date. When we eventually noticed the extra charges and contacted them, their only response was, once again, that it was a mistake! (All the email communications are available)

It seems that whenever there is an issue involving agreements, payments or customer service, they simply blame it on a mistake and expect the customer to accept it.

Overall, we have had a very disappointing experience with them. Their service has been unreliable, their communication and payment processes have been inaccurate, and their approach to dealing with customers has been neither fair nor professional.

Unfortunately, based on our experience, I would not recommend them. Customers deserve a business that honours its agreements, takes responsibility for its actions and treats them fairly.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Marly Badia 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve had the most Exceptional experience here. Our Daughter was very unsure about starting bjj, and after attending her first class she’s a different person and can’t get enough. We’ve been made to feel so welcome and love attending.

We especially love professor Marcson ♥️ He is just incredible with kids.

Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dave Callan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great team that really know how to work with children. Has been a great fit for my 7 year old son and my 3 year old daughter can’t wait to join in when she is older.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Aaron Crossley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Awesome atmosphere and very welcoming members and professor. Highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Diego Nery 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
After tried 2 others I found the Best Jiu jitsu around Northern Beaches. They are very professional and respectful specially with my Daughter 6yo. She is loving to training
Highly recommend Gracie Barra.
Thank you for all support and sharing knowledge
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim P 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Anderson and Markson are without a doubt the best coaches you could have. The best school to join.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Anderson Chumam 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The Gracie Barra Sydney ,is the best place to be, after a long working day to release your stress, its a good place to meet friends, and very high quality of instructors oss
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tóth Ákos 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great place, nice people, definitely recommend it.